Questions & Answers
li78 FAQ — Frequently Asked Questions
How to deposit, how to claim bonuses, how to play live casino, withdrawals, and how to contact support — this section gives detailed answers to the questions players ask most often.
Whether you're playing at li78 for the first time or have been with us for a while — this FAQ page is here to get your questions answered fast. From understanding casino games to deposits and withdrawals, responsible gaming and how to reach customer support — you'll find clear, direct answers here in Burmese. If something still isn't resolved, contact us via Live Chat — the li78 team is here to help 24 hours a day.
Live Casino
Yes, you can play li78 live casino directly from your mobile phone. No app download needed — just access it straight from your browser. It works smoothly on both Android and iOS, and the touch-friendly UI means you get a great view of the table even on a small screen.
Baccarat is a game where you predict which side — Player or Banker — will get closer to 9 points. Once you understand how the cards are dealt, you can bet on Player, Banker, or Tie — whichever you feel more comfortable with. At li78 you can start with a small amount, so it's easy for first-timers to get going.
li78 live casino has a range of table types. You can choose from low-limit tables for casual players all the way up to VIP tables for higher stakes. Check the bet minimums and maximums shown in the game lobby before you start playing.
Dragon Tiger deals one card each to Dragon and Tiger, and the higher card wins — it's a straightforward game. Compared to Baccarat, the gameplay is simpler, so you can make decisions faster. That's why many Myanmar players switch to Dragon Tiger after playing Baccarat.
How to Deposit
The minimum deposit at li78 is 20,000 Ks per transaction. This applies equally across all payment methods — KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer. There is no limit on the number of deposits you can make in a day.
li78 offers 5 deposit methods — KBZPay, Wave Money, AYA Pay, CB Pay and direct bank transfer (Bank Transfer). KBZPay is the most popular choice among Myanmar players and processes nearly instantly, making it the most convenient option. The minimum amount of 20,000 Ks applies the same across all methods.
Log in to your li78 account and open the deposit form. Select KBZPay, copy li78's KBZPay number, then send the amount from your KBZPay app. After the transfer, upload the receipt screenshot on the site. Your deposit will normally be credited almost immediately. It's always recommended to keep your payment screenshot.
If your deposit hasn't arrived after 30 minutes, contact li78's 24/7 Live Chat with your proof-of-payment screenshot. The support team will assist you in Myanmar language, and if you can provide your transaction ID, the issue can be resolved faster.
The li78 welcome bonus is 120% of your first deposit, up to a maximum of 200,000 Ks. For example — deposit 20,000 Ks and you receive a 24,000 Ks bonus, giving you a total of 44,000 Ks to play with. A 20x wagering requirement must be completed before the bonus can be withdrawn.
Responsible Gaming
No. li78 is for adults aged 21 and above only. This is a policy that aligns with responsible gaming standards for casino games, and li78 strictly prohibits access by children and anyone under the required age. Be prepared for your age to be verified when creating an account.
Yes, li78 can help you set a personal spending limit. If you want to set a budget for how much you're willing to spend, contact the support team via Live Chat and request it. Setting your own limit is an important part of responsible gambling.
If you find yourself chasing losses to try to win them back, if your family life and daily responsibilities are being affected, or if gambling losses are causing financial problems — these may be warning signs of problem gambling. Read li78's Responsible Gaming page to check in with yourself.
At li78, you can set personal limits, take a temporary break (self-exclusion), or request that your account be suspended for a period. All of these can be arranged through li78 Live Chat, and you can find more information on the Responsible Gaming page.
Withdrawal Questions
Yes, withdrawals are only sent to a wallet or bank account registered in the same name as your li78 account. This is to protect players' financial security, and transfers to third-party accounts will not be made.
Withdrawals at li78 are normally processed within 1 hour. The time from submitting your withdrawal request to the funds reaching your wallet is unlikely to exceed that 1 hour. Please note that during periods of high traffic there may be a slight delay.
The li78 welcome bonus is 120%, and funds from the bonus can only be withdrawn after completing × 20 wagering on the bonus amount. For example — deposit 20,000 Ks and receive a 24,000 Ks bonus, then 24,000 Ks × 20 = 480,000 Ks must be wagered before withdrawal is available. Bonus winnings can only be withdrawn once this wagering requirement is met.
If your withdrawal is pending, the fastest way to resolve it is to contact li78 Live Chat and provide your request ID and the amount. The support team is available 24/7 in Burmese and can also check whether your wagering requirement has been met and whether your account details are complete.
The minimum withdrawal amount at li78 is 30,000 Ks per transaction. You can only submit a withdrawal request if your balance meets this amount, and this limit applies equally across all payment methods. Please make sure your balance is sufficient before requesting.
Customer Support
li78 customer support is available in Burmese. Our support team can communicate in Burmese so that Myanmar players are fully understood, meaning you can reach out directly without any language barrier.
li78 has 2 customer support channels — 24/7 Live Chat directly on the li78 website and email at [email protected]. Live Chat gives you an immediate response and is the fastest way to get help, while email is better suited for detailed or document-related matters.
Before getting in touch, having the following ready will help the support team resolve your issue faster — your li78 account ID, the date and time the issue occurred (Myanmar Standard Time), the amount involved, and a transaction ID. Keeping screenshots is even better.
The li78 customer support team operates 24 hours a day, 7 days a week without interruption. Whether it's 12:00 noon or 3:00 in the morning Myanmar Standard Time (UTC+6:30), contact us via Live Chat — a team member will always be there to help.
Yes, you can contact li78 Live Chat by switching browser tabs even while you are playing. You can instantly discuss any payment issues, winnings problems, or technical questions that come up during play, so your gaming experience stays on track.
Get in touch and get your answer
Still have a question not covered in this FAQ? Contact li78's 24/7 Live Chat in Myanmar — you'll get an answer almost instantly. Or you can email [email protected].
Log in to li78 and contact Live Chat